West Valley Detention Center Inmate Search & Info

San Bernardino County · Rancho Cucamonga, California

West Valley Detention Center: Find an Inmate and Handle the Next Steps

West Valley Detention Center is a San Bernardino County jail that houses a large pretrial population. Start with the Sheriff’s live inmate locator, then use this guide for bail, court records, visits, money, mail, medical information and release questions.

Search Current Inmates WVDC: 909-708-8371

West Valley Detention Center Quick Information

The San Bernardino County Sheriff’s Department operates WVDC. The facility opened in 1991, has a listed bed capacity of 3,347 and receives arrestees from multiple agencies across the county.

Facility West Valley Detention Center

9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Facility phone 909-708-8371

Use for WVDC-specific questions that cannot be resolved through the inmate locator.

Public inmate / bail info 909-350-2476

Useful when you cannot locate a booking online or need additional bail information.

Best first move: Search the official inmate locator before calling. Save the booking number, facility and housing information because those details are useful for visitation, mail and jail inquiries.

Can’t Find the Person?

A missing result may mean the name was entered differently, booking is still being processed, the person is at another county facility, or custody has already changed.

Check spelling
Try name variations
Confirm arrest agency
Call public info
Check court / CDCR

Try alternate name formats

The Sheriff’s guidance notes that inmates may be booked with or without a middle name. Try any legal names the person has used.

Call if the locator still fails

The Sheriff’s public-information number is 909-350-2476. Have the person’s full legal name and DOB ready.

You Found the Inmate. What Comes Next?

Finding the jail record is only step one. Use the booking information to decide which action matters now.

1 · Bail Confirm amount and type

Check what the court set before bringing money or contacting a bail agent.

2 · Court Find the criminal case

Use San Bernardino Superior Court for case events and court-controlled information.

3 · Visit Schedule before traveling

The inmate locator provides the current visit-scheduling link after the inmate is found.

4 · Money Use the jail deposit system

Lobby kiosks accept cash, credit or debit cards around the clock.

5 · Communication Wait for inmate calls

Inmates have access to facility telephones but cannot receive ordinary incoming calls.

6 · Mail Use booking number

The sender, return address, inmate name, booking number and facility address must appear on the envelope.

How Bail Works at West Valley Detention Center

San Bernardino County accepts property bonds, cash bail and bail bonds. Bail can be posted at county jail facilities, but the exact release requirement depends on the inmate’s charges and court orders.

Cash Full bail amount

The Sheriff’s guidance says cash bail requires the full bail amount for each charge.

Bail bond Licensed bail agency

Sheriff’s employees are prohibited from recommending a specific bail company.

Property bond Court-controlled process

The Sheriff’s Department directs property-bond questions to the Superior Court.

Bail information line: 909-350-2476. Call before using a cashier’s check so staff can confirm the correct payee and procedure.

County jail facilities accept bail bond or cash bail 24 hours a day. A release can still be affected by another warrant, hold or court order.

Verify before paying.

Confirm the inmate, current bail amount and payment method through the Sheriff’s Office or court before sending money to anyone.

Official Bail Information

Find the San Bernardino County Criminal Court Case

The inmate locator answers custody questions. The San Bernardino Superior Court Case Access Portal is the better source for court case information.

Open the Court Access Portal

Use the San Bernardino Superior Court’s official online case-information system.

Search the correct case

Use available identifiers carefully. Court information can involve multiple matters for people with similar names.

Review the docket

Look for case number, hearings, court location and publicly available case activity.

Contact the clerk for unavailable records

Not every document is available remotely, and access restrictions can apply.

Search San Bernardino Court Cases

Jail Information and Court Information Are Different

Which source should you use?
Question Best source
Is the person currently in county jail? San Bernardino County Sheriff Inmate Locator.
What is the booking number? Sheriff Inmate Locator or Public Information line.
What bail is shown? Current jail/court information; verify before payment.
When is the next hearing? San Bernardino Superior Court Case Access Portal.
Was the person transferred to state prison? California CDCR incarcerated-person search.

West Valley Detention Center Visitation

Start by finding the inmate in the Sheriff’s locator. The current search result provides a link to schedule a visit for that specific inmate.

Look up the inmate first

You need the booking number, current facility and housing information before scheduling.

Use the scheduling link

After opening the inmate record, select the Sheriff’s visit-scheduling option when available.

Book in advance

County guidance requires advance scheduling rather than unscheduled walk-in visitation.

Arrive 30 minutes early

Late arrivals may be refused because visitors must complete identification and security screening.

Official pages currently show different appointment details.

The WVDC facility page lists visiting appointments Tuesday-Saturday, 8:00 AM-5:30 PM, while county general-information pages describe scheduled visiting differently.

Use the live inmate scheduling link and confirm current availability before driving to the jail.

Visiting appointment line: 909-887-0364.

Basic visitor requirements

  • Bring valid government or consular photo identification.
  • Arrive at least 30 minutes before the appointment.
  • Visitors and belongings may be searched.
  • Cell phones and recording devices are prohibited.
  • Weapons, tobacco and illicit drugs are prohibited.
  • Minors must remain properly supervised.
  • Visitors must follow the jail dress code.
Find Inmate & Schedule Visit

What Not to Wear to a WVDC Visit

A visit can be denied for inappropriate clothing. The Sheriff’s published rules specifically identify several types of prohibited attire.

Avoid revealing clothing
  • Sheer or transparent garments.
  • Tank, halter, strapless or spaghetti-strap tops.
  • Clothing exposing chest, midriff, genital area or buttocks.
  • Shorts, skirts or dresses shorter than mid-thigh.
Other restricted items
  • Gang-related attire.
  • Hats.
  • Offensive images or wording.
  • Clothing that exposes underwear.
  • Visitors must wear shoes.

Can a Person With a Prior California Prison Conviction Visit?

California Penal Code section 4571 can restrict entry onto jail grounds for people previously confined in California state prison.

Written authorization may be required.

The Sheriff’s Office provides a specific request form for a convicted felon who wants permission to visit an inmate.

Do not arrive at WVDC without checking this rule if it applies to you. Contact the facility or use the Sheriff’s official form before scheduling travel.

How to Put Money on a West Valley Detention Center Inmate Account

Money in an inmate account can be used for commissary purchases. San Bernardino County provides deposit kiosks in the lobby of its main county jail facilities.

WVDC lobby kiosk Available 24/7

The county states that in-person account deposits can be made around the clock.

Accepted at kiosk Cash / credit / debit

Lobby kiosks do not accept personal checks or money orders.

Commissary Food & personal items

Inmates can use available account funds for approved hygiene items, snacks and other commissary products.

Care packages: The Sheriff’s current corrections page links families to iCare for approved commissary packages delivered within the San Bernardino County jail system.
Verify Current Deposit Rules iCare Packages

Phone Calls From West Valley Detention Center

Inmates have access to telephones for legal and personal calls. Ordinary incoming calls to inmates are not available.

After booking

Telephones are available in housing-unit common areas under normal operating conditions.

Access can vary

Telephone availability may be limited during meals, medication distribution, lockdowns or disciplinary restrictions.

Emergency family message: The Sheriff’s published plan instructs families to contact the facility and ask for a shift supervisor, who determines whether an emergency notification can be relayed.

Do not discuss sensitive legal strategy on ordinary jail telephone calls. Use attorney-approved communication for confidential case matters.

How to Mail an Inmate at West Valley Detention Center

San Bernardino County allows regular and legal correspondence. Ordinary mail must contain enough identifying information or the jail can reject it.

Mailing format

Sender’s Name
Sender’s Return Address
Inmate’s Full Name + Booking Number
West Valley Detention Center
9500 Etiwanda Ave.
Rancho Cucamonga, CA 91739

Regular mail rules

  • Use a plain envelope.
  • Letters should be on lined paper or an acceptable thin postcard.
  • Write the inmate’s name and booking number on the back of each photograph.
  • No more than 50 photographs are permitted under the published rule.
  • Paperback books and periodicals must come directly from an approved publisher or seller.
Do not send

Blank envelopes, stamps, cardstock, greeting cards, glitter, stickers, glue, perfume, food, gum, metal, plastic or other prohibited material.

Legal mail

Legal correspondence is checked for contraband but receives different confidentiality treatment from ordinary mail under county policy.

Check Current Inmate Mail Rules

Medical and Mental Health Care at WVDC

WVDC provides medical, dental and mental-health services. The Sheriff’s facility page says inmates are medically screened at arrival and health professionals are on duty 24 hours a day.

Medical 24/7 health staff

Services include physician sick call, medications, treatments, radiology and other care.

Dental On-site services

The facility identifies dental care among the medical services available to inmates.

Mental health Specialized housing

WVDC has dedicated medical and mental-health housing areas for people with greater clinical needs.

How Family Can Send Important Medical or Mental Health Information

The Sheriff’s Office publishes a specific process for relatives who need to provide health information after an inmate has been booked.

Find the booking information

Get the inmate’s full legal name, DOB, booking number and current location first.

Prepare only health information

Include diagnosis, treating provider details, medications, dosage, serious side effects and urgent health risks where applicable.

Do not discuss the criminal case

The Sheriff’s instructions expressly say the health fax should contain medical information, not details about pending charges.

Use the correct fax

Medical information and mental-health information go to separate official numbers.

Sheriff Medical Services Fax: 909-463-5180

Use for important medical information.

Jail Mental Health Services Fax: 909-463-5233

Use for mental-health information.

If information involves both medical and mental-health issues: The Sheriff’s instructions say to send it to both appropriate fax numbers.

Staff can receive information from relatives even when privacy rules prevent them from disclosing the inmate’s medical status back to the family without consent.

Official Family Medical Guidance

Picking Up an Inmate’s Property or Money

Property cannot simply be collected by a relative. The inmate must authorize the release through the jail’s property process.

Property release

The inmate signs a property-withdrawal form authorizing the person who will receive the property.

Bring identification

The person collecting authorized property must provide identification.

County guidance limits property pickup/drop-off categories and recommends contacting the facility when you need a specific exception or procedure.

Release From West Valley Detention Center

Release timing depends on why the person is leaving custody. A bond release, court-ordered release and completed jail sentence do not necessarily follow the same timeline.

Completed county-jail sentence

County guidance generally places these releases between 6:00 AM and 6:00 PM.

Court order, cite release or own recognizance

The Sheriff’s general guidance says these are commonly processed the same day, but actual timing depends on the case and facility workload.

Medical or structured release planning

People requiring specific medical, mental-health or placement arrangements may be released at different times.

Do not use a missing inmate-search result as proof of release. The person may have transferred to another county facility, court custody, another jurisdiction or the California state prison system.

What if the Inmate Was Sent to California State Prison?

West Valley Detention Center is a county jail. Once a sentenced person enters California Department of Corrections and Rehabilitation custody, use the state system instead.

Check the county locator again

Confirm that the person is no longer listed in San Bernardino County custody.

Review the court case

A sentencing or commitment entry may explain the transfer.

Search California state custody

Use CDCR’s incarcerated-person search or contact CDCR if a transfer is still processing.

Search California CDCR

PREA and Sexual Abuse Reporting

The San Bernardino County Sheriff’s Department states that it has a zero-tolerance policy for sexual abuse in custody.

A third party can make a report.

The Sheriff’s published policy says any person can report sexual abuse involving an employee, contractor, volunteer, inmate or other person associated with the Department.

Reports can be made through a Sheriff’s Department facility or station. Do not wait for an inmate to make the report personally if you have credible safety information.

West Valley Detention Center Location

WVDC is at 9500 Etiwanda Avenue in Rancho Cucamonga. Confirm your purpose before traveling because some court, bail and records tasks may be handled elsewhere.

Important West Valley Detention Center Contacts

Useful San Bernardino County jail contacts
Contact Number Use it for
West Valley Detention Center 909-708-8371 Facility-specific questions.
Public / bail information 909-350-2476 Booking lookup assistance and additional bail information.
Visiting appointments 909-887-0364 Visit scheduling when not using the online option.
Medical fax 909-463-5180 Family-provided medical information after booking.
Mental-health fax 909-463-5233 Family-provided mental-health information.
Medical records 909-463-5007 Requests concerning inmate medical records.

West Valley Detention Center FAQs

How do I search for an inmate at West Valley Detention Center?

Use the San Bernardino County Sheriff’s official Inmate Locator. You can search with a 10-digit booking number or use the person’s name, DOB or approximate age and gender.

What is the West Valley Detention Center phone number?

The current San Bernardino County Sheriff facility page lists 909-708-8371 for West Valley Detention Center.

Where is West Valley Detention Center?

The facility is at 9500 Etiwanda Avenue, Rancho Cucamonga, California 91739.

What if I cannot find someone in the inmate locator?

Try name variations and check whether a middle name was used. If you still cannot locate the person, call the Sheriff’s public-information number at 909-350-2476.

Does the inmate locator show the booking number?

The Sheriff’s locator provides booking information for matching inmates. Save the booking number because it is commonly needed for visiting, mail and jail inquiries.

How do I find an inmate’s San Bernardino County court case?

Use the San Bernardino Superior Court Case Access Portal. The jail record handles custody information; the court portal is the appropriate source for the criminal case and court activity.

How do I post bail at West Valley Detention Center?

San Bernardino County accepts cash, property bonds and bail bonds. Bail can be accepted at county jail facilities, but verify the current amount and payment requirements before arriving.

What is the San Bernardino County bail information number?

The Sheriff’s Department lists 909-350-2476 for additional bail information.

Can jail staff recommend a bail bondsman?

No. San Bernardino County Sheriff’s personnel are prohibited from naming or recommending a specific bonding agency.

How do I schedule a West Valley Detention Center visit?

Find the inmate through the Sheriff’s locator and use the visit-scheduling link in the result. You can also use the visiting appointment line when needed.

What phone number do I call to arrange a jail visit?

San Bernardino County lists 909-887-0364 as its inmate visiting appointment line.

How early should I arrive for visitation?

The Sheriff’s visitation rules say visitors should arrive at least 30 minutes before the scheduled visit to complete check-in and security screening.

Can a person with a prior California prison conviction visit?

Prior state-prison confinement can trigger California Penal Code section 4571 restrictions. Written facility authorization may be required before the person enters jail grounds.

How can I put money on an inmate’s account?

Deposit kiosks are available in county jail lobbies. The Sheriff’s current page says the kiosks accept cash, credit and debit cards and can be used 24 hours a day.

Can I order an inmate a care package?

Yes. The Sheriff’s current corrections page links to iCare for approved commissary packages for inmates in the San Bernardino County jail system.

Can I call an inmate directly?

No ordinary incoming inmate-call service is provided. Inmates use jail telephones to make permitted legal and personal calls.

What if I need to get an emergency message to an inmate?

Contact the facility and ask for a shift supervisor. The supervisor determines whether the emergency information can be relayed to the inmate.

How do I address inmate mail?

Include the sender’s name and return address plus the inmate’s full name, booking number, West Valley Detention Center and 9500 Etiwanda Avenue, Rancho Cucamonga, CA 91739.

Can I send greeting cards or blank envelopes?

No. The Sheriff’s published mail rules prohibit greeting cards, blank paper, blank envelopes, stamps, cardstock and several other materials.

Can I send books to a WVDC inmate?

Paperback books and periodicals must be sent directly from a publisher, bookstore or other verifiable approved seller and must comply with jail content rules.

Does West Valley Detention Center provide medical care?

Yes. The Sheriff’s facility page says inmates receive medical screening at arrival and WVDC provides medical, dental, psychiatric and mental-health services with health professionals on duty around the clock.

How can family send important medical information?

After obtaining the booking number, use the Sheriff’s official family medical-information process. Medical information can be faxed to 909-463-5180 and mental-health information to 909-463-5233.

How do I pick up an inmate’s property?

The inmate must authorize release of the property through a withdrawal form. The person collecting it must provide identification.

What if the inmate was transferred to California state prison?

Check the California Department of Corrections and Rehabilitation incarcerated-person search after confirming that the person is no longer in San Bernardino County jail custody.

Does being booked into West Valley Detention Center mean the person is guilty?

No. WVDC houses a large pretrial population. An arrest or booking record does not establish guilt, and charges are resolved through the court process.

Official West Valley Detention Center Resources

These links are for live searches, current rules and actions. The guide above explains the process so you do not have to open each government page simply to understand what to do.

West Valley Detention Center — San Bernardino County Sheriff

Official facility address, phone, medical services and institution overview.

San Bernardino County Inmate Locator & Visiting

Search custody records and access the inmate-specific visit-scheduling option.

Direct Booking Search

Search by 10-digit booking number or identifying name information.

Inmate General Information

Bail, visitation, family mental-health guidance and other jail procedures.

San Bernardino County Detention & Corrections Bureau

Countywide visitation, bail, deposits, commissary, mail, release, PREA and property information.

San Bernardino Superior Court Case Access Portal

Official court case information and publicly accessible court records.

Court Case Information & Documents

Superior Court guidance for online case information and documents.

California Incarcerated Records & Information Search

Use when a person has moved from county jail into California state correctional custody.

Sheriff’s Public Information Plan

Detailed official PDF covering inmate accounts, telephone access, mail, visitation, health, property and other jail procedures.

Editorial verification Official sources reviewed August 19, 2026

This guide was checked against the San Bernardino County Sheriff’s WVDC page, inmate locator, Detention and Corrections Bureau guidance, Inmate General Information page, official Public Information Plan PDF, San Bernardino Superior Court and California CDCR resources.

Live inmate status, visiting schedules, bail, court orders, facility procedures and service providers can change. Confirm time-sensitive details before traveling or sending money.

CountyDetentionCenter.org is an independent informational resource. It is not operated by or affiliated with the San Bernardino County Sheriff’s Department, West Valley Detention Center, San Bernardino Superior Court or the State of California.

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